Voice Over IP

VOIP/Internet/Digital Phones

  • Be familiar with the emergency calling features of your Voice over Internet Phone.
  • Give the 9-1-1 call taker your location and phone number. Some VoIP providers do not provide this information to the call taker.
  • Be sure to register your address with your VoIP provider. The address you provide is the location to which emergency help will be sent.
  • If you move to a new residence, be sure to give your new address to the VoIP provider to ensure help is dispatched to the correct address.
  • The VoIP phone may not work during electrical or cable outages.
  • If you travel and want to be able to use your VoIP phone to report an emergency, be sure to give your destination address (hotel, resort, etc.) to you VoIP service provider.